{"product_id":"conflict-management-2","title":"Conflict Management","description":"\u003cp\u003eConflict Management - 3 Manuscripts in 1 Book, Including: How to Manage Conflicts, How to Manage People and How to Communicate Effectively.\u003c\/p\u003e\r\n\u003col\u003e\r\n\u003cli\u003e\r\n\u003c\/li\u003e\n\u003c\/ol\u003e\r\n\u003cp\u003eHOW TO MANAGE CONFLICTS:\u003c\/p\u003e\r\n\u003cp\u003e7 Easy Steps to Master Conflict Management, Conflict Resolution, Mediation \u0026amp; Difficult Conversations.\u003c\/p\u003e\r\n\u003cp\u003eYOU WILL LEARN:\u003c\/p\u003e\r\n\u003cp\u003e• Why it is important to manage conflicts.\u003c\/p\u003e\r\n\u003cp\u003e• Why respect is important in conflict management.\u003c\/p\u003e\r\n\u003cp\u003e• How to recognize potential conflicts.\u003c\/p\u003e\r\n\u003cp\u003e• Why it is important to change the atmosphere.\u003c\/p\u003e\r\n\u003cp\u003e• Understanding different points of view.\u003c\/p\u003e\r\n\u003cp\u003e• Tips for recognizing different perspectives.\u003c\/p\u003e\r\n\u003cp\u003e• Skills for developing solutions.\u003c\/p\u003e\r\n\u003cp\u003e• How to implement actions plans.\u003c\/p\u003e\r\n\u003cp\u003e• Why following up is necessary.\u003c\/p\u003e\r\n\u003cp\u003e• And much more.\u003c\/p\u003e\r\n\u003col start=\"2\"\u003e\r\n\u003cli\u003e\r\n\u003c\/li\u003e\n\u003c\/ol\u003e\r\n\u003cp\u003eHOW TO MANAGE PEOPLE:\u003c\/p\u003e\r\n\u003cp\u003e7 Easy Steps to Master Management Skills, Managing Difficult Employees, Delegation \u0026amp; Team Management.\u003c\/p\u003e\r\n\u003cp\u003eYOU WILL LEARN:\u003c\/p\u003e\r\n\u003cp\u003e• How to set expectations for your people.\u003c\/p\u003e\r\n\u003cp\u003e• How to motivate your people to perform at higher levels.\u003c\/p\u003e\r\n\u003cp\u003e• Why it is important to continue to develop professionally.\u003c\/p\u003e\r\n\u003cp\u003e• How to recognize potential.\u003c\/p\u003e\r\n\u003cp\u003e• Why it is important, to be honest with yourself and your people.\u003c\/p\u003e\r\n\u003cp\u003e• How to get your people to share feedback with you.\u003c\/p\u003e\r\n\u003cp\u003e• How to provide constructive feedback.\u003c\/p\u003e\r\n\u003cp\u003e• Why sharing successes is important.\u003c\/p\u003e\r\n\u003cp\u003e• How to grow from failure.\u003c\/p\u003e\r\n\u003cp\u003e• And much more.\u003c\/p\u003e\r\n\u003col start=\"3\"\u003e\r\n\u003cli\u003e\r\n\u003c\/li\u003e\n\u003c\/ol\u003e\r\n\u003cp\u003eHOW TO COMMUNICATE EFFECTIVELY:\u003c\/p\u003e\r\n\u003cp\u003e7 Easy Steps to Master Communication Skills, Business Conversation \u0026amp; Nonverbal Communication.\u003c\/p\u003e\r\n\u003cp\u003eYOU WILL LEARN\u003c\/p\u003e\r\n\u003cp\u003e• Why listening is an important step in communicating.\u003c\/p\u003e\r\n\u003cp\u003e• How to become an engaged listener.\u003c\/p\u003e\r\n\u003cp\u003e• Techniques for reading non-verbal signals.\u003c\/p\u003e\r\n\u003cp\u003e• Why it is important to understand non-verbal cues.\u003c\/p\u003e\r\n\u003cp\u003e• How to manage your stress or nerves.\u003c\/p\u003e\r\n\u003cp\u003e• How to be direct.\u003c\/p\u003e\r\n\u003cp\u003e• Why confidence is important.\u003c\/p\u003e\r\n\u003cp\u003e• How to build your confidence.\u003c\/p\u003e\r\n\u003cp\u003e• The PIP approach for handling presenting or dealing with conflict.\u003c\/p\u003e\r\n\u003cp\u003e• And much more.\u003c\/p\u003e\r\n\u003cp\u003eMaster Conflict Resolution, Emotional Intelligence, Crucial Conversations \u0026amp; Mediate Teams Today!\u003c\/p\u003e\r\n","brand":"None","offers":[{"title":"Livre numérique Kobo","offer_id":46307666493650,"sku":"43e9fae5-2732-3308-95f9-9f1174172328","price":6.99,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0655\/8980\/5233\/files\/image_3cdcd1bb-9855-4927-bb38-57a22c77cca1.jpg?v=1762559805","url":"https:\/\/www.indigo.ca\/fr\/products\/conflict-management-2","provider":"Indigo","version":"1.0","type":"link"}