''Intercultural conflict management is becoming a key communication concern. In particular globalization and the emergence of the Internet have led to tremendously increased interactions across cultures. This book addresses critical perspectives, addressing both multiple perspectives and multiple cultural contexts.

The book is well conceptualized, relevant, and that it represents important perspectives. It is a valuable contribution to the field. I strongly endorse it.'' ¿ Norbert Mundorf, Professor, Harrington School of Communication and Media, University of Rhode Island

''In an environment of change and uncertainty, this book is a significant contribution to the study of intercultural conflict management. Exploring different conflict styles, the anthology addresses interactive issues in conflict negotiation and management in intercultural and multicultural settings. With a theoretical and pragmatic emphasis on a conflict as a co-constructive process of mutual accommodation, the book is a must on the desk of the diversity officer in the school and the corporation.'' ¿ Nobuyuki Honna, Professor Emeritus, Aoyama Gakuin University

''The chapters in this edited book provide comprehensive discussions on how to manage conflict constructively in diverse cultural contexts. Integrating theory with practice, this book places emphasis on achieving harmony in intercultural contexts. The book is an essential source of reference for students, instructors, researchers, and practitioners in the broad field of intercultural communication.''  ¿ Shuang Liu, Associate Professor of Communication, The University of Queensland, Australia

''Conflict Management and Intercultural Communication deals with one of the central issues in intercultural communication studies from diverse perspectives and in multiple cultural contexts. Most of the authors are leading scholars of the field, which ensures the quality of the papers. The book is expected to make original contribution to conflict management studies.'' ¿ Sun Youzhong, President, Chinese Association for Intercultural Communication; Vice President, Beijing Foreign Studies University