{"product_id":"kbi-1","title":"KBI","description":"\u003cp\u003eKPIs tell you what happened - they are history\u003c\/p\u003e\r\n\u003cp\u003eKBIs tell you what WILL happen - they are the future\u003c\/p\u003e\r\n\u003cp\u003eRichard has spent over 40 years working across multiple business sectors, regions, disciplines and levels. he has held roles as a consultant, executive coach, director and non-executive board member.\u003c\/p\u003e\r\n\u003cp\u003eFrom this career there has been a single thread of learning which has been pulled out and captured into this book.\u003c\/p\u003e\r\n\u003cp\u003eIt is the power of Key Behaviour Indicators.\u003c\/p\u003e\r\n\u003cp\u003eKBIs are not KPIs for people, they open a window into the Mindset of your organisation. They tell you if your Culture is real or dead on a meeting room poster.\u003c\/p\u003e\r\n\u003cp\u003eCulture delivers Strategy.\u003c\/p\u003e\r\n\u003cp\u003eBehaviours build Culture.\u003c\/p\u003e\r\n\u003cp\u003eYou get what you measure.\u003c\/p\u003e\r\n\u003cp\u003eMeasure Behaviours and get your Culture!\u003c\/p\u003e\r\n","brand":"None","offers":[{"title":"Livre numérique Kobo","offer_id":46337815085266,"sku":"f839f3a8-d002-37fb-849a-b45f89a231fb","price":11.99,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0655\/8980\/5233\/files\/image_b518c3ea-9ebc-4c30-b884-51420f32a03e.jpg?v=1763078076","url":"https:\/\/www.indigo.ca\/fr\/products\/kbi-1","provider":"Indigo","version":"1.0","type":"link"}