{"product_id":"10-rules-for-talking","title":"10 Rules for Talking: An Expert's Guide to Mastering Difficult Conversations","description":"\u003cp\u003e\u003cstrong\u003ePsychologist Tim Harkness has noticed sometimes it seems everyone is shouting, but nobody is listening.\u003c\/strong\u003e\u003c\/p\u003e\r\n\u003cp\u003eSurely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ability to move discussions forward?\u003c\/p\u003e\r\n\u003cp\u003e\u003cem\u003e10 Rules for Talking\u003c\/em\u003e is a timely guide to help you talk to people who don't share your opinion. Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives.\u003c\/p\u003e\r\n\u003cp\u003eThe ten rules will teach you to remember most people are good and worthy of respect (Rule 3), why it is important to keep a conversation safe (Rule 5) and how to truly listen (Rule 9). Learn how to persuade, respond and - most importantly - keep the conversation progressing.\u003c\/p\u003e\r\n\u003cp\u003e\u003cstrong\u003eWelcome to a new way of talking.\u003c\/strong\u003e\u003c\/p\u003e\r\n","brand":"None","offers":[{"title":"Kobo eBook","offer_id":46337435762898,"sku":"658612a9-9ac1-3aa4-a986-47567fddd7c1","price":9.19,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0655\/8980\/5233\/files\/image_0fd19905-c67e-4301-9451-caec5f2b6c46.jpg?v=1762962591","url":"https:\/\/www.indigo.ca\/products\/10-rules-for-talking","provider":"Indigo","version":"1.0","type":"link"}