{"product_id":"silence-kills","title":"Silence Kills: Communication Tactics to Speak with Confidence and Build Your Influence","description":"\u003cp class=\"p1\"\u003e\u003cb\u003eEffective communication is often the first thing to be abandoned in times of crisis, panic, and stress. What if it didn’t have to be that way?\u003c\/b\u003e \u003c\/p\u003e\u003cp class=\"p1\"\u003eAs an FBI-trained hostage negotiator and public information officer for 20 years, Scott Harvey built a career on his ability to communicate his way through any crisis. In \u003ci\u003eSilence Kills\u003c\/i\u003e, he demonstrates how simple (but not easy) it is to communicate through the daily crises that happen in any organization.\u003c\/p\u003e\u003cp class=\"p1\"\u003e\u003ci\u003eSilence Kills\u003c\/i\u003e takes motivated individuals back to the basics of communication that will work in ANY situation. Harvey’s professional experience shapes his techniques as he outlines how to develop a communication style that works in any situation—especially times of stress. \u003c\/p\u003e\u003cp class=\"p1\"\u003e\u003ci\u003eSilence Kills\u003c\/i\u003e is an essential training guide, providing readers the tools to understand: \u003c\/p\u003e\u003cul class=\"ul1\"\u003e\n\u003cli class=\"li1\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eThe hidden consequences of silence\u003c\/li\u003e\n\u003cli class=\"li1\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eHow stress \u0026amp; fear impact a message\u003c\/li\u003e\n\u003cli class=\"li1\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eThe secret superpower of great communicators\u003c\/li\u003e\n\u003cli class=\"li1\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eThree strategies for building trust \u0026amp; rapport\u003c\/li\u003e\n\u003cli class=\"li1\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eThe right tactics for delivering a message\u003c\/li\u003e\n\u003cli class=\"li1\"\u003e\n\u003cspan class=\"s1\"\u003e\u003c\/span\u003eHow to be prepared for any situation\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp class=\"p1\"\u003eMaster the skills and strategies to speak up, share a message, and confidently lead with \u003ci\u003eSilence Kills\u003c\/i\u003e.\u003c\/p\u003e","brand":"None","offers":[{"title":"Paperback","offer_id":46513202495698,"sku":"9781636980157","price":23.99,"currency_code":"CAD","in_stock":true},{"title":"Kobo eBook","offer_id":46513202528466,"sku":"1c9c1a13-a10b-3cd2-9761-f9772a0b9470","price":13.99,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0655\/8980\/5233\/files\/1_9d02fcaa-e129-4ec8-830e-47483cefc144.jpg?v=1763680115","url":"https:\/\/www.indigo.ca\/products\/silence-kills","provider":"Indigo","version":"1.0","type":"link"}