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Front cover

The Rules That Make Us: How Culture Shapes the Way We Act, Think, Believe, and Buy
Oliver Sweet Hardcover
$40.00
2 formats available
Front cover

Why We Buy: The Science of Shopping--Updated and Revised for the Internet, the Global Consumer, and Beyond
Paco Underhill Paperback
$27.99
2 formats available
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Exactly What To Say: The Magic Words For Influence And Impact
Phil M Jones Paperback
$16.99
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The Wonderful World of Customer Service at Disney
J Jeff Kober Paperback
$32.50
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My Product Management Toolkit: Tools and Techniques to Become an Outstanding Product Manager
Marc Abraham Paperback
$21.50
Front cover

The Business Of Belonging: How To Make Community Your Competitive Advantage
David Spinks Hardcover
$35.99
2 formats available
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All You Need To Know About Public Relations: An Entrant's Guide to the PR and Communications Industry
Adrian Wheeler Paperback
$36.99
2 formats available
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Superfans: The Easy Way To Stand Out, Grow Your Tribe, And Build A Successful Business
Pat Flynn Hardcover
$32.95
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Creating Superfans: How To Turn Your Customers Into Lifelong Advocates
Brittany Hodak Hardcover
$32.00
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Predictably Irrational, Revised And Expanded Edition: The Hidden Forces That Shape Our Decisions
Dan Ariely Paperback
$24.99
2 formats available
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Hooked: How To Build Habit-forming Products
Nir Eyal Hardcover
$35.00
2 formats available
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Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service
The Disney Institute Hardcover
$30.99
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Customer Centricity: Focus On The Right Customers For Strategic Advantage
Peter Fader Paperback
$23.99
3 formats available
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The Hidden Persuaders
Vance Packard Paperback
$26.50
2 formats available
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Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How The Smallest Remedies Reap The Biggest Rewards
Michael Levine Paperback
$24.99
2 formats available
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Just Listen: Discover The Secret To Getting Through To Absolutely Anyone
Mark Goulston Paperback
$28.50
2 formats available
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Close That Sale: The 24 Best Sales Closing Techniques Ever Discovered
Brian Tracy Paperback
$25.99
Front cover

Salesforce For Dummies
Liz Kao Paperback
$35.99
4 formats available
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Get More Referrals Now!
Bill Cates Paperback
$32.50
Front cover

Fish!: A Proven Way To Boost Morale And Improve Results
Stephen C. Lundin Hardcover
$36.00
4 formats available
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Moments Of Truth
Jan Carlzon Paperback
$21.99
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Raving Fans: A Revolutionary Approach to Customer Service
Kenneth Blanchard Audiobook
$17.00
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Making It Easy for Patients to Say "yes"
Paul Homoly Paperback
$25.95
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Breaking Twitter: Elon Musk and the Most Controversial Corporate Takeover in History
Ben Mezrich Audiobook
$58.50

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