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Front cover

Social Preferences: An Introduction To Behavioural Economics And Experimental Research
Michalis Drouvelis Paperback
$47.09
3 formats available
Front cover

Salesforce For Dummies
Liz Kao Paperback
$35.99
4 formats available
Front cover

Fish!: A Proven Way To Boost Morale And Improve Results
Stephen C. Lundin Hardcover
$36.00
4 formats available
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How to Win Friends and Influence People
Dale Carnegie Mass Market Paperback
$13.99
2 for $20 Mass Market Paperbacks
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The Art of PASS FAIL - Overcoming Objections and Customer Management: How to Persuade Others and Maximize Your Life
Steven Shaw Hardcover
$67.99
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The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work
Scott McKain Hardcover
$33.00
Front cover

Service Design for Business: A Practical Guide to Optimizing the Customer Experience
Ben Reason Hardcover
$34.00
2 formats available
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The Customer Service Survival Kit: What To Say To Defuse Even The Worst Customer Situations
Richard Gallagher Paperback
$23.99
2 formats available
Front cover

Persuasion: Dark Psychology Series 5 Manuscripts - Persuasion, NLP, How to Analyze People, Manipulation, Dark Psychology Advanced Secrets
R J Anderson Hardcover
$59.49
2 formats available
Front cover

Divining Desire: Focus Groups and the Culture of Consultation
Liza Featherstone Paperback
$27.95
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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
Peter Fader Paperback
$25.99
2 formats available
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This Human - Design Character: Know who you are as a designer
Melis Senova Paperback
$57.00
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Call Centers For Dummies
Real Bergevin Paperback
$33.99
2 formats available
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The Commonwealth of Self Interest: Business Success Through Customer Engagement
Paul Greenberg Hardcover
$46.99
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Creating Superfans: How To Turn Your Customers Into Lifelong Advocates
Brittany Hodak Hardcover
$32.00
Front cover

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service
The Disney Institute Hardcover
$37.00
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No-Fail Retail: Merchandising Techniques for Stores
Regina Blessa Paperback
$30.95
2 formats available
Front cover
Made in Canada

Perfect Phrases for Customer Service: Hundreds of Ready-To-Use Phrases for Handling Any Customer Service Situation
Robert Bacal Paperback
$24.95
2 formats available
Front cover

Adobe Analytics For Dummies
David Karlins Paperback
$35.99
2 formats available
Front cover
Made in Canada

The Revenue Acceleration Playbook: Creating An Authentic Buyer Journey Across Sales, Marketing, And Customer Success
Brent Keltner Hardcover
$37.00
Front cover

Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions
Donna Weber Hardcover
$33.99
Front cover

Mastering Microsoft Dynamics 365 Implementations
Eric Newell Paperback
$59.99
2 formats available
Front cover
Made in Canada

Behavioral Science In The Wild
Hardcover
$38.72
2 formats available
Front cover

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
Jeff Toister Paperback
$19.50

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