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joseph a michelli

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Front cover

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph Michelli Perfect Bound
$42.95
Front cover

The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Joseph Michelli Hardcover
$42.95
2 formats available
Front cover

Leading The Starbucks Way: 5 Principles For Connecting With Your Customers, Your Products And Your People
Joseph Michelli Hardcover
$35.50
2 formats available

The Zappos Experience
Joseph Michelli Hardcover
$52.00
2 formats available
Front cover

The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Joseph A. Michelli Audiobook
$48.50
2 formats available
Front cover

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Joseph Michelli Hardcover
$53.50
2 formats available
Front cover

The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Joseph A. Michelli Audiobook
$48.50
2 formats available
Front cover

Customer Magic – The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business
Joseph A. Michelli Paperback
$27.95
4 formats available
Front cover

All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement
Joseph A. Michelli Hardcover
$39.99

Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges
Joseph A. Michelli Kobo eBook
$25.99 Price reduced from $31.42 to
2 formats available

The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
Joseph A. Michelli Kobo eBook
$28.99 Price reduced from $35.20 to
2 formats available

All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement
Joseph A. Michelli Kobo eBook
$19.99

The Mindchamps Way: How To Turn An Idea Into A Global Movement (Second Edition)
Joseph A Michelli Kobo eBook
$24.99 Price reduced from $30.73 to
3 formats available

The Mindchamps Way: How To Turn An Idea Into A Global Movement (Second Edition)
Joseph A Michelli Kobo eBook
$24.99 Price reduced from $30.73 to
3 formats available
Front cover

Leading the Starbucks Way (PB)
Joseph A. Michelli Paperback
$34.95

The Airbnb Way: 5 Leadership Lessons For Igniting Growth Through Loyalty, Community, And Belonging
Joseph A. Michelli Audiobook
$41.99

The Airbnb Way: 5 Leadership Lessons For Igniting Growth Through Loyalty, Community, And Belonging
Joseph A. Michelli Audiobook
$55.99
Front cover

Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Joseph A. Michelli Audiobook
$54.95
2 formats available

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