Diversity, Equity and Inclusion
As a proud Canadian company, we stand behind and celebrate the incredible diversity found across the country. We strive to ensure that all of our spaces feel welcoming and joyful for people from all walks of life. Through the amplification of diverse voices, and our zero-tolerance policy towards harassment, we support the growth and safety of all our employees and customers, including those who identify as BIPOC (Black, Indigenous, and People of Colour), 2SLGBTQIA+, and Persons with Disabilities. Our stores and offices are places to inspire reading and enrich the lives of booklovers, and as such, racism, homophobia, transphobia, and other harmful rhetoric are not tolerated on our premises.
Our DEI Mission
To intentionally make diversity, equity and inclusion embedded in how we work every day. To create a culture in which every employee feels like they can be their full, authentic self at work, and where our communities feel represented and welcomed with joy.
Learn More About Indigo’s Mission
Our Commitment
“We feel a responsibility to reflect the diversity of Canadian communities and experiences in the books we feature because books can help us build empathy and help us understand that we are more similar than we might be different. Now in our fifth year of tracking author representation, we know that our progress may not be linear, but if our effort is consistent, we will build a better bookstore experience where everyone feels seen, included, and valued.” –Rachel Law, Manager, Print Category.
Our goal is to intentionally reflect and amplify the voices of diverse communities across Canada through books and our wide variety of customer experiences.
In 2020, Indigo was the first major Canadian retailer to sign the 15% Pledge. Since then, we have broadened our commitment to reflect the Canadian population’s intersectionality and to continuously measure and reflect our ever-diversifying nation.
Learn More About Our Impact and Explore Diverse Authors
Our Approach to Hiring, Training and Development
We embed Diversity, Equity, Inclusion, and Accessibility into the foundation of our values, through training, policy, and hiring practices, and continue to update our approaches to reflect the evolving values and needs of communities across Canada.
We are driven to be an equitable employer which highly values diverse backgrounds, experiences, and perspectives. We welcome all, and encourage applications from diverse backgrounds.
Our People
As a key pillar in creating a workplace that’s reflective of Canadian communities, we focus on benefits and work culture that is:
Our Planet
We believe in responsible business practices that support a better future. We’re committed to making conscious choices and will continue to take steps that reduce our impact and support long-term sustainability.
Our Communities The Indigo Love of Reading Foundation supports students in high-needs communities across Canada by giving them access to books and the opportunity to fall in love with reading. Through transformative grants that support school libraries, teachers, and literacy initiatives, the Foundation is investing in future generations of Canadian readers and leaders.
Our Social Responsibility
At Indigo, we do not tolerate any forms of modern slavery, including forced labour and child labour in our operations or supply chains. We are committed to participating in the on-going fight against forced labour and child labour in global supply chains and will leverage our resources and network to understand and immediately address any risk that may arise in our business.