Indigo Ratings & Reviews Sweepstakes 2025-2026

OFFICIAL RULES

This contest is intended for the residents of Canada only and will be interpreted according to Canadian law.

    Sponsors
  1. “Ratings & Reviews Sweepstakes 2025-2026” (the “Contest”) is sponsored and administered by Indigo Books & Music Inc. (“Indigo”).
  2. Prize Description
  3. There are twelve (12) prizes available to be won consisting of one (1) five-hundred-dollar ($500.00) Indigo gift card (each, a “Prize”) for each Contest Quarter (as described below). The total approximate value of all the Prizes available in the Contest is six-thousand Canadian dollars ($6000.00 CAD).
  4. Contest Period
  5. The Contest begins on April 1, 2025 at 12:01AM Eastern Time (“ET”) and ends at 11:59PM ET on March 31, 2026 (the “Contest Period”). The Contest Period is comprised of twelve (12) separate contest months (each, a “Contest Month”). Set out in the table below are the respective Contest Month entry start date and end date, entry due date, draw date & time and prize quantity:

     

    Contest Month

    Start Date
    (12:00AM ET on that day)

    End Date
    (11:59PM ET on that day)

    Entry Due Date
    (11:59PM ET on that day)

    Draw Date & Time
    (12:00PM ET on that day)

    Prize Quantity

    April

    April 1, 2025

    April 30, 2025

    April 30, 2025

    May 9, 2025

    One (1)

    May

    May 1, 2025

    May 31, 2025

    May 31, 2025

    June 6, 2025

    One (1)

    June

    June 1, 2025

    June 30, 2025

    June 30, 2025

    July 11, 2025

    One (1)

    July

    July 1, 2025

    July 31, 2025

    July 31, 2025

    August 8, 2025

    One (1)

    August

    August 1, 2025

    August 31, 2025

    August 31, 2025

    September 12, 2025

    One (1)

    September

    September 1, 2025

    September 30, 2025

    September 30, 2025

    October 10, 2025

    One (1)

    October

    October 1, 2025

    October 31, 2025

    October 31, 2025

    November 7, 2025

    One (1)

    November

    November 1, 2025

    November 30, 2025

    November 30, 2025

    December 5, 2025

    One (1)

    December

    December 1, 2025

    December 31, 2025

    December 31, 2025

    January 9, 2026

    One (1)

    January

    January 1, 2026

    January 31, 2026

    January 31, 2026

    February 6, 2026

    One (1)

    February

    February 1, 2026

    February 28, 2026

    February 28, 2026

    March 6, 2026

    One (1)

    March

    March 1, 2026

    March 31, 2026

    March 31, 2026

    April 10, 2026

    One (1)

     

  6. Eligibility
  7. The Contest is open to legal residents of Canada who, at the time of entry: (i) have reached the legal age of majority in their province/territory of residence, and (ii) has received a post-purchase interaction email from Indigo during the applicable Contest Month.
  8. Indigo, and its subsidiaries, affiliates, agents or representatives, advertising and promotion agencies, and its officers, directors and employees (collectively, the “Promotion Entities”), and their immediate family members and/or those living in the same household with whom they are domiciled may not enter the Contest. For the purposes of these Official Rules, “immediate family member” means spouse, including common law spouse, father, mother, son, daughter, brother and sister of the entrant, regardless of where they reside.
  9. How to Enter
  10. NO PURCHASE NECESSARY. There is one (1) way to enter the Contest.

    Online Entry. Eligible individuals are automatically entered when they follow the link in the post-interaction email received from Indigo and submit a valid rating or review on Indigo.ca of at least one of the products featured in the post-interaction email (the “Rating or Review”). The Rating or Review must meet Indigo’s minimum product rating & review standards, including minimum content and required fields.

    The submitted Rating or Review is referred to as an “Entry”.

    For the avoidance of doubt, as set out below in Section 8 below, there is a limit of one Entry per post-interaction email and therefore multiple product rating & reviews from the same post-interaction email will not count as multiple entries

  11. By submitting an Entry, each entrant acknowledges that they have read and understood these Official Rules and agree to abide by and be bound by them.
  12. Entry Limitation and Verification
  13. Limit one (1) Entry per post-interaction email, notwithstanding the number of product Rating or Reviews submitted through that post-interaction email.
  14. Product ratings or reviews submitted on www.indigo.ca without going through a post-interaction email link are ineligible.
  15. Indigo is not responsible for any late, incomplete or misdirected contest Entries.
  16. In the event of a dispute as to the identity of the person who submitted an Entry, the email address associated with the post-interaction email shall be deemed to be the entrant. The "authorized account holder" is the natural person assigned for the account associated with the email address. Entrant may be required to provide proof that he/she is the authorized account holder associated with the winning Entry.
  17. Entries are subject to verification at any time and may be disqualified if they are late, misdirected, incomplete, illegible, irregular, forged, submitted through illicit or unauthorized means, not original to the entrant, or if they contain any false statements or do not conform to or satisfy any condition of these Official Rules. The use of any device to automate the entry process is prohibited. Proof of transmission (screenshots or captures, etc.) does not constitute proof of delivery. Indigo reserves the right in its sole discretion to disqualify any individual for any reason whatsoever, including any individual who is found to be tampering with the entry process or the operation of the Contest.
  18. The sole determinant of time for the purposes of a valid Entry in this Contest will be the date and time stamp the Online Form was created.
  19. Prize Redemption Restrictions and Conditions:
  20. Each Winner (defined below) will be responsible for all other expenses that exceed the Prize value as stated above.
  21. Limisole determinant of time for the purposes of a valid Entry in this Contest will be the Indigo information technology systems date and time stamp for the appliable Rating and Reviewt of one (1) Prize per person during the Contest Period. Each Prize must be accepted as awarded, without any representations, warranties or conditions whatsoever, including whether the Prize is suitable for a particular purpose, and Indigo expressly disclaims any and all such representations, warranties and conditions. The Prize is non-assignable, non-transferable, non-refundable, non-exchangeable and are not convertible to cash. Indigo reserves the right in their sole discretion to substitute the Prize for a prize of equal or greater value (based on the approximate retail value of the Prize, as stated in these Official Rules), including without limitation a cash award, if the Prize cannot be awarded as described herein for any reason. All details and other restrictions of the Prize not specified in these Official Rules will be determined by Indigo in its sole discretion.
  22. The Prize is only redeemable where the eligibility criteria, above, are met.
  23. Winner Selection:
  24. At 12:00PM ET on each draw date set out in the table in Section 3 above (each, respectively referred to as the “Draw Date”) at Indigo’s head office located at 620 King Street West, Suite 400, Toronto, Ontario M5V 1M6, one (1) random draw will be conducted by Indigo to select one (1) potential winner (a “Selected Entrant”) from all eligible Entries submitted during the applicable completed Contest Month. Odds of winning depend on the total number of eligible Entries received during the applicable Contest Month.
  25. The Selected Entrant will be contacted on the Draw Date via e-mail at the email address associated with Entry (the “Notification”).
  26. Before being declared the confirmed winner for the respective Draw Date (“Winner”), the Selected Entrant, must within two (2) business days of the Notification:
    • Confirm compliance with these Official Rules by signing and returning a Declaration of Eligibility and Liability/Publicity Release (“Declaration and Release”) which:
      • releases the Promotion Entities from any liability, losses, damages and expenses which may be suffered or incurred in connection with this Contest or the Prize; and
      • provides acknowledgement and consent to the use, without further consideration, of his/her name, city and province/territory of residence, comments and photographs or other likenesses for publicity and promotion purposes by the Promotion Entities in any and all forms of media and waives all rights (including moral rights) with respect to printed, broadcast and other forms of publicity; and
       
    • Successfully answer, unaided, a mathematical skill-testing question (which may, in the sole and absolute discretion of Indigo, be administered online, by e-mail or other electronic means, by telephone, or in Indigo’s form of Declaration and Release) Indigo may, in its sole discretion, provide an alternative to the mathematic skill-testing question or vary the requirements to perform any skill-testing component of the Contest to accommodate entrants with physical or cognitive disabilities.
     
  27. If a Selected Entrant: (i) does not meet the above requirements, or (ii) is unable to satisfy any of the eligibility requirements set out in these Official Rules, such Selected Entrant will be disqualified from the Contest at the sole discretion of Indigo and the Prize will be deemed forfeited by that Selected Entrant and such Selected Entrant shall have no recourse toward Indigo or any other person or entity involved in the Contest. In the event that no Winner for the Prize is found eligible from the initial draw for that Contest Month, a repeat draw will be conducted from all remaining eligible Entries from the applicable Contest Month in accordance with the process set out above. This process will be repeated until there is a Winner for the Prize. Notwithstanding the foregoing, the Winner must be confirmed by no later than: 5:00PM ET on the last date of the month of the original Draw Date, otherwise the unclaimed Prize(s) will be null and void.
  28. Once a Selected Entrant is confirmed to be a Winner, such Winner will be advised by Indigo where and how to redeem the Prize.
  29. If a Winner indicates to Indigo they will not be able to collect their Prize, the Prize will be deemed forfeited by that Winner and Indigo reserves the right to award the Prize to an alternate Winner who has been selected and qualified in accordance with these Official Rules.
  30. Conduct
  31. Indigo reserves the right, in its sole discretion, to disqualify any entrant it finds to be: (a) violating the Official Rules; (b) tampering or attempting to tamper with the entry process or the operation of the Contest; (c) acting in an unsportsmanlike or disruptive manner, or with the intent to annoy, abuse, threaten or harass any other person; or (d) for any other similar conduct. Any attempt by an entrant or any other individual to undermine the legitimate operation of this Contest may be a violation of criminal and/or civil laws. Should any such attempt be made, Indigo reserves the right to seek remedies and damages to the fullest extent permitted by law.
  32. Limitations of Liability
  33. The Promotion Entities are not responsible for lost, stolen, late, misdirected, incomplete, illegible, damaged, garbled or irregular entries, or for any entries not received or not processed for any reason, including any technical or human error.
  34. The Promotion Entities are not responsible for any errors, omissions, incorrect or inaccurate information in these Official Rules, other Contest-related materials, including without limitation, printing or advertising errors, failure of or problems with any other equipment or programming associated with or used in the Contest howsoever caused. In the event of any discrepancy or inconsistency between the terms and conditions of these Official Rules and disclosures or other statements contained in any Contest-related materials, including but not limited to the Contest entry form, or point of sale, television, print or online advertising, the terms and conditions of these Official Rules shall govern and control. In the event of any discrepancy or inconsistency between the English language version and the French language version of the Official Rules, the English version shall govern and control.
  35. The Promotion Entities are not responsible for any: failure of or problems with the Internet; problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, access providers, computer equipment or software; failure, interruption or delay of any entry or e-mail to be transmitted or received or processed, including failure resulting from technical, human or other error or theft; technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to an entrant's computer or to any other individual's computer related to or resulting from participating in, or downloading any material, regarding the Contest or accepting a prize; the security or privacy of information transmitted via computer networks or for breaches of privacy due to interference by third party computer “hackers” or otherwise; any communication not received due to an entrant’s spam filter, user’s system or internet connection; and late, lost misdirected, or unsuccessful efforts to notify a potential Winner.
  36. The Promotion Entities are not responsible if any factor beyond their reasonable control, including weather, event cancellations, strike, lockout or any other labour dispute at their locations or the locations of any other organization or business whose services are used to fulfill this Contest, prevent a Prize or any component of a Prize from being fulfilled. In any such event, a Winner will not be provided with a substitute Prize or a substitute component of a Prize, as applicable, except at Indigo’s sole discretion.
  37. Under no circumstances will the Promotion Entities be required to award more prizes than what is indicated in these Official Rules or award the Prizes other than in accordance with these Official Rules.
  38. The Winner is solely responsible for the reporting and payment of any taxes related to receipt of the Prize.
  39. Protection of Personal Information
  40. By entering the Contest, each entrant consents to the collection, storage, use and disclosure of their personal information for the purpose of administering the Contest by Indigo and for the purposes described in these Official Rules, in accordance with Indigo’s privacy policy found at https://www.indigo.ca/en-ca/legal/privacy-policy/.
  41. NOTICE FOR RESIDENTS OF QUEBEC. By entering the contest, you consent to the collection, storage, use and disclosure of personal information for the purpose of administering the Contest by Indigo and for the purposes described in these Official Rules, outside of Quebec, in accordance with the Indigo privacy policy found at https://www.indigo.ca/en-ca/legal/privacy-policy/.
  42. By entering the Contest, each entrant acknowledges that the Promotion Entities may communicate with entrants via e-mail with respect to communicating the results of the Contest and the awarding of the Prize. No marketing communications will be received by entrants unless entrants provide Indigo with explicit permission to do so. By entering the Contest, each entrant acknowledges that the Promotion Entities may communicate with entrants via e-mail with respect to communicating the results of the Contest and the awarding of the Prize. No marketing communications will be received by entrants unless entrants provide Indigo with explicit permission to do so.
  43. General
  44. This Contest is void where prohibited by law and is subject to all applicable federal, provincial and municipal laws and regulations. The Contest and these Official Rules are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
  45. Indigo reserves the right, subject to the approval of the Régie des alcools, des courses et des jeux to modify, suspend, terminate or reinstate the Contest or the Official Rules at any time, without notice, and for any reason. If the Contest is terminated, in whole or in part, before the designated date, Indigo reserves the right to select the Winner(s) in a random drawing from all eligible, non-suspect entries received as of the date of the event giving rise to the termination. Inclusion in such drawing shall be each entrant’s sole and exclusive remedy under such circumstances.
  46. All Entries become the property of Indigo and will not be returned and no correspondence regarding the Contest will be made with or entered into except with the Selected Entrant, and each Winner.
  47. Each Winner’s first and last name initial will be publicly available at the Indigo Head Office at 620 King Street West, Suite 400, Toronto, Ontario M5V 1M6 and may be posted on www.indigo.ca and other Indigo marketing channels, including its social media channels.
  48. All intellectual property, including but not limited to trademarks, trade names, logos, designs, promotional materials, web pages, source code, drawings, illustrations, slogans and representations are owned by Indigo and their respective affiliates, or used under license from their respective owners. All rights are reserved. Unauthorized copying or use of any copyrighted material or intellectual property without the express written consent of its owner is strictly prohibited.

//End Official Rules