Corporate Social Responsibility

Social Compliance Policy Statement

Indigo is committed to conducting business in an ethical and socially responsible manner and seeks to work with business partners who abide by the same principles. We insist that our vendors and their suppliers uphold the highest ethical standards in their workplace, business practices, conduct, and policies. Indigo expects its suppliers to embrace this commitment to integrity by complying with the standards detailed in our Vendor Code of Conduct. In addition to adhering to this code, vendors must always comply and stay updated with local laws and regulations in each of the countries in which they do business. Our code is based on the United Nations Universal Declaration of Human Rights, International Labor Organization Conventions and Recommendations, and other internationally accepted standards. Through our social compliance program, private label brand suppliers must be audited every year by accredited third-party service providers. Our social compliance program affirms our position against child labour, forced labour, discrimination, and abuse/harassment. It also ensures fair wages, benefits, working hours, and health and safety practices.

Vendor Code of Conduct

Indigo is fully committed to doing business in a legal, ethical and socially responsible manner. The Indigo Vendor Code of Conduct is designed to ensure that suppliers, vendors, agencies, distributors, service providers and contractors (collectively, “vendors”) have a clear understanding of how Indigo expects to conduct its business with vendors, and how Indigo expects its vendors to embrace our commitment to integrity by complying with the standards within the Code of Conduct and communicating them to their employees.

Vendor Onboarding

As per our Vendor Code of Conduct, we have a minimum required set of criteria for factory qualification (i.e. free from critical violations such as child labor, forced labor, abuse/harassment). During our vendor onboarding, prospective vendors must acknowledge compliance with our Social Compliance Program and Vendor Code of Conduct in writing. Additionally, where Indigo is importer of record, vendors are audited to ensure that they meet or exceed the expectations of our Social Compliance Program.

Factory Audit Program Factory Audits

Factories that are considered for manufacturing Indigo private label products must pass an audit by Indigo before any order placement to ensure the facilities comply with the minimum requirements of our Social Compliance Program. Those factories must undergo annual social compliance audits to ensure ongoing compliance.

Corrective Action

For those factories where non-conformance with our standards are uncovered, our auditors will develop a Corrective Action Plan (CAP) to enable factories to rectify any areas of non-conformance. For severe violations of our Vendor Code of Conduct, such as child/slave/prison or forced labour, corruption, failure to pay wages, Indigo will immediately disqualify the vendor or terminate the relationship with the factory, with no further CAP.

Follow-up Factory Audit

Follow-up audits are scheduled, as necessary, where vendors are required to implement CAPs for any non-conformances observed during any audit.

Indigo is committed to work with our vendors and auditors to help identify areas for improvement in the working conditions in factories, in an effort to promote continuous improvement.