In a gentle way describes the leadership style that Carol modeled throughout her leadership career. I had the pleasure of seeing firsthand how she demonstrated exquisite leadership for many years of her career. The book oozes compassion because so does Carol, both personally and professionally. The examples she provides will provide an expert guide on what is sometime a treacherous trail navigating the challenges of leadership today. Carol uses the examples of horsemanship to demonstrate the value that leaders need today in managing significant workforce issues. A light touch and compassion will get better results in today’s environment, and she has proven it to be effective.