Now more than ever, effective communication skills are key for successful patient care and positive outcomes.Arnold and Boggs's Interpersonal Relationships: Professional Communication Skills for Canadian Nurses helps you develop essential skills for communicating effectively with patients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-patient relationship through proven communication strategies, as well as principles drawn from nursing, psychology, and related theoretical frameworks. With a uniquely Canadian approach, and a variety of case studies, interactive exercises, and evidence-informed practice studies, this text ensures you learn how to apply theory to real-life practice.