"This is the book for administrators because of its emphasis oncommunication.... It is equally useful for graduate work in publicadministration, urban planning, social work, forestry, and otherfields of government."

"This is one of those rare books where the rave reviews do the workjustice. Although the work deals specifically with communication ingovernment, any reader wishing to communicate better willappreciate this book. Communicating for Results in Governmentshould be required reading for anyone entering into any position ingovernment."

"This thorough and well researched book articulates and reinforcesmany of the ideas with which public administration as a field isconcerned as we enter the 1990s.... It is a much needed addition tothe professional literature as a guide for practitioners and a textfor students."