¿QUIÉN ES LA PERSONA MÁS COMPLICADA CON LA QUE TRABAJAS?
Es probable que no necesites pensarlo demasiado para responder a esta pregunta. Ya sabes cuál es su nombre, cuál es su puesto, cuáles son sus manías y sus defectos. Has vivido de primera mano el desgaste mental y emocional que deja a su paso. Has visto los problemas que genera en todo el equipo. Te gustaría arreglarla, cambiarla, ignorarla o teletransportarla a una dimensión paralela.
Pero no puedes, tienes que colaborar con ella. Podrías dejar el trabajo, pero en el siguiente te estará esperando otra persona complicada, así que necesitas estrategias efectivas para colaborar con (casi) cualquier persona, en especial con las más exigentes, ásperas o problemáticas.
A partir de su experiencia como consultor internacional con equipos y líderes,desde el glamuroso mundo del deporte y el entretenimiento, hasta el rigor de las finanzas, las aseguradoras, la industria farmacéutica y el sector industrial-, Ryan Leak ofrece estrategias contrastadas para:
- Ver a las personas difíciles como seres humanos a los que comprender, y no como problemas por resolver.
- Desintoxicar expectativas poco realistas y aprender a convivir con lo complicado.
- Comunicarte de forma eficaz en entornos complejos.
- Aceptar el desacuerdo saludable como una herramienta para encontrar mejores soluciones.
- Establecer límites que les permitan a los demás entrar en tu mundo sin dejar que lo controlen.
A New York Times Bestseller!
Bestselling author and transformational speaker Ryan Leak shares research-based strategies for working with even the most challenging people to create more collaborative and productive teams.
Who is the most complicated person you work with?
You probably don’t have to think very hard to answer that question. You already know their name, their job title, their quirks, and their flaws. You have firsthand experience with the mental and emotional fallout they leave in their wake. You’ve seen the problems their complexity creates for everyone on their team. You wish you could fix them, solve them, ignore them, or teleport them to a parallel dimension.
But you can’t. You have to work with them. (You could quit, but your next job will have a complicated person waiting for you.) That means you need effective strategies to collaborate with (nearly) anyone. Especially the picky, prickly, problematic ones.
Drawing from his global consulting experience with teams and leaders from the glitz of sports and entertainment, to the number-crunching world of finance, to the meticulous realms of insurance, pharma, and manufacturing, Ryan Leak provides proven strategies for…
- Seeing challenging individuals as human beings to understand rather than problems to solve
- Detoxing unrealistic expectations and getting comfortable with complicated
- Learning to communicate effectively in complex environments
- Embracing healthy disagreement as a tool to discover better solutions
- Setting boundaries that let people into your world without letting them run your world
“The process of learning to collaborate with difficult individuals is transformative—it’s a gateway to greater creativity, stronger teams, and increased productivity,” Leak explains. “On the other side of complicated is the wonderful, wide-open world of effective collaboration and a workplace you love.”
