A good overview on management and leadership, it provides comprehensive guidance of everything needed to successfully navigate times of change. Making sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. This book provides practical guidance you can immediately implement.
Olga Bird
Production manager
CatherineWalker & Co
Having held a managerial position in the banking world for many years I see this book as a very useful guide for new change managers. It provides an excellent overview of change management, challenges that come with it and practical tips for resolution. Managing change in a larger organisation is a very challenging task and this book can absolutely ease the pain and make it smoother.
Anna Filatova
KYC/Onboarding Manager at Goal Group companies
Change in any organisation is often met with feelings of apprehension which can result in defensive behaviour from employees. Cracking the Change Management Code addresses several key points such as the factors which cause such behaviours as well as solutions to them which begins with communication and implementing a "bottom -> up" approach. The book also details the evolution of change management in the last 20 years displaying a clear understanding of how vital it is progress with the times, especially after the impact Covid-19 has had on organisations. Yvonne through her extensive research has learnt about the various human personalities and has demonstrated how change management techniques can be successfully applied to manage conflicts, or to motivate employees, leading to a significantly smooth transition/completion for any project.
The book highlights the poignant impact Covid-19 has had on organisations and employees. The considerations which now need to be considered when hiring, training or even having workshops need to be thought of in a very different light. How do continue motivating the employee? How to keep a team synergy going? How to integrate a new employee so that they feel welcome, are all challenges which Cracking the Change Management code highlights and addresses.
Jilna Phillips
SAP S4 HANA Certified Finance Transformation Consultant
With the inclusion of psychology to aid human interaction, the focus on achieving realistic goals, the understanding of technology and a re-interpreting of existing change management principles, this book is a must read for new or veteran people working in the field of change management.
Kaushik Patel, Financial Crime Project Manager